Ray White Concierge Solar Program Overview
Delivering Greater Value Through the Ray White Concierge/ Loan Market Program
Since establishing our partnership with Ray White Concierge in 2014, the program has continued to evolve to better support Ray White Concierge and Loan Market customers. The offer has been refined over time to make the experience simpler, more compelling, and more aligned with the needs of customers exploring solar solutions for their new homes.
Tesla Powerwall 3 Shell Returns - Claims Process
Automated Powerwall 3 Packaging Shell Return Claims
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Changes to the Cheaper Home Batteries Program
Changes to the Cheaper Home Batteries Program
Changes to the program from 1 May 2026
The Australian Government has announced major enhancements to the Cheaper Home Batteries Program, expanding its investment from the original $2.3 billion to an estimated $7.2 billion over the next four years (subject to regulations). This increased support is expected to help more than two million households install a battery by 2030.
To keep the program sustainable, several adjustments are planned to take effect from 1 May 2026, including a new, tiered, and faster-reducing rebate structure and smaller incentives for larger systems.
What does this mean for me? To maximise your savings, we recommend booking an in-home solar assessment now to give you the best chance of locking in available incentives.
What's Changing?
- The STC Factor will be adjusted
The program provides discounts through the creation and trading of Small‑scale Technology Certificates (STCs). The number of STCs a battery can create is determined by the STC Factor, which will now:
- Decline more frequently (every six months), and
- Decline at a higher rate.
This ensures the discount keeps pace with falling battery prices while maintaining long‑term program viability.
| Year | Period | Existing STC factor | Proposed STC factor |
| 2026 | January - April | 8.4 | 8.4 |
| 2026 | May - December | 8.4 | 6.8 |
| 2027 | January - June | 7.4 | 5.7 |
| 2027 | July - December | 7.4 | 5.2 |
| 2028 | January - June | 6.5 | 4.6 |
| 2028 | July - December | 6.5 | 4.1 |
| 2029 | January - June | 5.6 | 3.6 |
| 2029 | July - December | 5.6 | 3.1 |
| 2030 | January - June | 4.7 | 2.6 |
| 2030 | July - December | 4.7 | 2.1 |
Your discount will be based on the STC Factor on the day your battery is installed.
Adjusted Support Based on Battery Size
The program will continue to support batteries up to 100kWh, but the way the discount is calculated will change to better reflect real‑world battery pricing.
The goal is to maintain an average discount of around 30% across a wide range of battery sizes.
How the New Tapering Works
The STC Factor will apply differently depending on the size of the battery:
0–14kWh: 100% of the STC Factor
>14–28kWh: 60% of the STC Factor
>28–50kWh: 15% of the STC Factor
This ensures support remains strong for typical home battery systems while still assisting larger installations.
For detailed calculations, the Clean Energy Regulator has provided a Solar Battery STC Calculator.
For full details of these changes, visit the Department of Climate Change, Energy, the Environment and Water.
What Can You Do Now?
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Book a Free Solar Assessment
If you don’t yet have solar, we’ll guide you through installation — batteries are only eligible when connected to a solar PV system.
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Explore Battery Options
Solahart offers a range of advanced battery systems, including options that are fully VPP-ready, helping you unlock even greater savings and energy independence.
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Review Your Quote
Our local Solahart team will confirm your eligibility and help you maximise your rebate.
Why Home Batteries Are a Smart Move
As more Australians embrace solar energy, home batteries are quickly becoming the next step towards smarter, more sustainable living. Here’s why installing a battery could be one of the best energy decisions you make:
- Maximise your solar investment
- Store your excess solar energy and use it day or night
- Reduce your energy bills and reliance on the grid
- Enjoy greater energy independence and backup during blackouts (blackout functionality may be required at an additional cost)
- Take part in a smarter, more sustainable energy future
Why Choose Solahart
As one of Australia’s most trusted names in solar, Solahart has been helping households take control of their energy bills for over 70 years. When it comes to battery storage – especially with new government rebates announced creating unprecedented demand – choosing the right partner is more important than ever. Here’s why thousands of Australians choose Solahart:
- Experience you can trust
- Premium battery solutions
- We are not just solar; we are part of a Smart Energy Ecosystem
- Warranties & Support you can rely on
- Tailored Interest-free finance available for eligible customers
Disclaimer
*Australian Government incentive: From 1 July 2025, incentives for batteries are available to eligible households under the Small-scale Renewable Energy Scheme (SRES). For further details, including full eligibility criteria, see https://cer.gov.au/batteries. Western Australia: From 1 July 2025, battery rebates are available under the WA Residential Battery Scheme to eligible Synergy and Horizon Power customers in Western Australia. Households are required to participate in a Virtual Power Plant (VPP) in order to receive this rebate. For further details, including full eligibility criteria, see www.wa.gov.au/organisation/energy-policy-wa/wa-residential-battery-scheme. The WA Scheme is complimentary to the Federal Government’s battery rebate under the Small-scale Renewable Energy Scheme. New South Wales: The amount shown above is not a deduction from this Quotation. Rather, it is an estimate of an incentive that eligible NSW homeowners may be able to receive under the NSW Government’s Peak Demand Reduction Scheme (PDRS). The BESS2 incentive requires connection of an eligible home battery to a Virtual Power Plant (VPP). Interested homeowners should contact their desired VPP operator to receive an accurate estimate and to access the incentive. For further details, including full eligibility criteria, see www.energy.nsw.gov.au/nsw-plans-and-progress/regulation-and-policy/energy-security-safeguard/residential-solar-battery-demand-response-eligibility.
Get smart, switch to Solahart today
Solahart Atmos EcoSplit 5kW 32SHE
The Solahart Atmos EcoSplit 5kW 32SHE Heat Pump is ideally suited for homes with narrow spaces or as a replacement for a similar-sized electric water heater.
Solahart Atmos EcoSplit 5kW
Key Attributes
Why Atmos Split is a smart choice
The Solahart Atmos® EcoSplit 5kW with a 320L VE tank is a powerful Ultra Low GWP R290 split heat pump.
It is a smart heat pump, designed for people looking for an energy-efficient alternative to an electric water heater, but whose homes may not be suitable for installing a solar hot water system and whose outdoor space is limited.
This outstanding two-part unit comprises a refrigeration/heat exchanger module that’s similar to a split air-conditioner, and a water tank which can be installed near, or at a distance, depending on the requirement.
The module is designed for Australia, with tanks manufactured in Australia.
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*Warranty Details
- 10 years cylinder supply
- 3 years cylinder labour
- 3 years sealed system supply and labour
- 2 year parts supply and labour
*The warranty periods above apply to a single-family domestic dwelling only. See the Solahart warranty set out in the Owner’s Guide and Installation Instructions or view at www.solahart.com.au/warranty.
Without limiting the warranty periods shown above, a 5-year whole-of-product warranty applies (inclusive of labour incurred in respect of a valid claim under this warranty or the Australian Consumer Law in relation to a heat pump water heater) to the installation of a Solahart Atmos EcoSplit 32SHE Heat Pump where:
a) A hot water rebate has been received under Solar Victoria’s Solar Homes Program for a heat pump water heater installed from 1 July 2023, and / or
b) Victorian Energy Efficiency Certificates (VEECs) have been created for a heat pump water heater installed from 1 February 2025
c) Energy Savings Certificates (ESCs) have been created for a heat pump water heater installed from 1 December 2025.
For further details, call 1300 769 475. Proof of receipt of the rebate and / or proof of VEECs or ESCs being created, i.e. installation quote showing number of VEECs or ESCs and dollar value, plus proof of purchase (as applicable) must be produced at the time of the service call.All other applications have a 3/1/1 warranty; 3-year cylinder supply, 1-year cylinder labour, 1-year parts, including labour.
Warranty limits regarding water chemistry. Harsh water regions – the Solahart warranty may not apply if the water heater is connected to a water supply which has a Total Dissolved Solids content >2500mg/L; is scaling with a Saturation Index >+0.8, or; is corrosive with a Saturation Index <-1.0.
†The COP of 4.5 is the average value in the AS/NZS5125 performance test at 19°C ambient temperature over the entire heat-up process. Note that the actual COP of the product at any given time will be impacted by several factors, including the ambient and cold-water inlet temperatures at the place of installation and time of day/season of operation.
#Energy savings of up to 78% and 80% are based on operation at Condition #2 & Condition #4 of AS/NZS 5125. Any savings will vary depending upon your location, type of water heater being replaced, hot water consumption and fuel tariff. Before installation – seek advice as to suitability to household usage and tariffs. The impact on an electricity account will depend on the tariff arrangement of the water heater being replaced and where you live. The water heater is recommended for connection to an uninterrupted 24 hour continuous tariff power supply. Depending upon the size of the household and its hot water requirements and if the Electricity Retailer permits, an extended off-peak (overnight and day) or Extended time controlled power supply connection of a minimum 16 hours per day may also be suitable. Before purchase consult your energy provider for more information on cost comparisons.
‡Noise Level – A noise level of 47 dB(A) was measured at 1m from the water heater during a Noise Test conducted to Standard GB/T 23137-2008 in a semi-anechoic chamber within a laboratory. The noise level when installed may be higher due to sound reflections from adjacent walls and structures.
Explore more Heat Pumps
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Why Choose a Split Heat Pump Water Heater?
Discover the smarter way to heat your water with a system designed for efficiency, flexibility, and peace of mind.
Save Energy, Save Money
Cut your energy use by up to 78% compared to standard electric water heaters. That means lower bills and a smaller carbon footprint—good for your wallet and the planet.
Perfect for Tight Spaces
No backyard? No problem. The compact design allows the tank to be installed indoors, like in your garage, making it ideal for homes with limited outdoor space.
Quiet by Design
Enjoy a peaceful home environment with low-noise operation—engineered to run quietly day and night.
Simple Installation
With a water-connected split system, any licensed plumber can install it—no need for specialist refrigeration technicians.
Lower Upfront Costs
Skip the extra expense of hiring refrigeration experts. This system is designed to be installed easily and affordably.
Easy Maintenance
Accessing the unit and tank is straightforward, making routine maintenance quick and stress-free.
Leak-Resistant Confidence
The refrigerant system is factory-sealed to reduce the risk of leaks, giving you long-term reliability and peace of mind.
Backed by Solahart’s National Dealer Network
Solahart's trained dealer network Australia-wide service team is here to help with warranty repairs, expert advice, and ongoing support—so your system keeps performing year after year
End of Promo Claims Process
Why This Process Matters
The End of Promo Claims Process was introduced to simplify approvals when installations extend beyond the standard 3-month claim window. It ensures that dealers can still be reimbursed for eligible accepted quotes without needing to go through manual approvals or state manager exceptions.
